Medical Records
Consumer Access to Health Records and Complaints
UNT Health Clinical Practice Group has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests. This a secure method of digitally transferring your records.
Click HERE to request medical records.
Please use the following information to complete your medical records request:
- Clinic or hospital name: UNT Health
- Phone number: 817-735-2185
- Address including city, state, and zip code: 855 Montgomery St, Fort Worth, TX, 76107
Please do not submit legal requests via the medical records link.
For all legal requests or paper submissions please download and complete the Authorization To Disclose Protected Health Information (English)(Spanish). Send completed form to:
Fax: 817-735-7987
Email: medicalrecords@unthealth.edu
For someone to send UNT Health Clinical Practice Group your records, please complete the Authorization To Receive Protected Health Information (English)(Spanish) and deliver to the doctor’s office or provider you are requesting release documents to us. They will then be able to send over your records.
If you have questions about your request, give us a call at 817-735-2185.
If you have any comments, suggestions, or concerns regarding the health care you received, the provider of your care or about our facility, please contact the Clinic Supervisor or UNT Health quality management at 817-735-2396, via mail at 3430 Camp Bowie Blvd, Fort Worth, TX 76107, or via email at patient.comments@unthsc.edu. You may file a consumer complaint with the Office of Attorney General’s Consumer Protection webpage.
Frequently Asked Questions
Timing will depend on the type of request, but UNT Health Clinical Practice Group strives to complete medical record requests in 15 business days. If 15 business days have passed and you have not received your records, give us a call at 817-735-2185.
No, it is free to request your medical records, however there may be fees associated with legal requests.
To request a change to your record, contact us at 817-735-2185 and you may be asked to complete a Medical Record Amendment Request form. Understand that the provider is not required to make your requested change, but will review your request and respond in accordance with applicable laws.
Yes, you can schedule an appointment with an HIM specialist. Our staff must remain with the medical record and with you while you review the information.